Hey, have you heard the news?
I have a new website! It's called Cash and Joy and its mission is to increase the awesomeness of the world - of course - through glorious and meaningful marketing.

Why did I focus on marketing? Because marketing can be the most fun and meaningful activity of your business instead of the most dreaded and icky... if you do it right.

How to buy infoproducts wisely

Normally this is Review Thursday, where I tell you about the free things people keep sending me nowadays in the mistaken belief that I am influential.

Today, I’m going to talk about a related issue: how to decide whether a resource is right for you. I am cheerfully going to call myself an expert on this, having bought about $6,000 of them in the last 12 months. Some rocked my world and changed my life, and some… didn’t.

Here are my guidelines on how to spend wisely and buy beautifully.

The Colorful Library of an Interaction Designer (Juhan Sonin) / 20100423.7D.05887.P1 / SML
Creative Commons License photo credit: See-ming Lee 李思明 SML

Should I go into debt to buy information?

No.

But going into debt to buy action? Thats usually worthwhile.

If you buy the how-to that provides the last piece of the puzzle, or a resource that helps you demolish the blocks that have held you back, or a course that gets you building your castle in the sky… well, those are all actions that will probably lead to you making back more money than you invested. That makes sense, financially: going into temporary debt for long-term gain. To accountants it’s the only sensible reason to go into debt at all.

Resources that don’t lead to action aren’t an investment; they’re an indulgence. Treat them as any other indulgence: if you wouldn’t put $300 worth of shoes on your credit card, then $297 of infoproducts you don’t have short-term plans to use can’t go on there either.

This doesn’t mean you can’t buy something for the joy of it, but don’t justify it to yourself as a “useful purchase” if you’re not going to actually use it.

How do I avoid buyer’s regret?

I know. It’s calling to you, isn’t it? The sales page looks so great, and you love the creator, and you really want to be part of the whole experience. To be in on the ground floor. To get the bargain. To belong.

So how do you make sure you still love this e-book in the morning? By asking boring rational questions.

1. Would it be worth the price tag for the warm and wonderful feelings of buying it? If you bought it, enjoyed the purchase, but never opened the files?
Yes – buy it and enjoy!
No – go to question 2.

2. Would the price be worthwhile if you followed all the steps and got the promised results?
Yes – go to question 3.
No – I wouldn’t recommend it, then.

3. Do you have a plan on how you’ll use the product? Do you have time in the next month to review the materials and then implement them?
Yes – Buy away!
No – Think very hard about whether this is for you.

I want it, but the price is really high. Should I go for it anyway?

The price isn’t as important as the value. Price is a constant, but value… that’s personal. That’s something that only you can decide. For me, $20 would be too much to pay for a guide on amateur astronomy, because I am not an astronomer and don’t care to become one. (Stupid oring tiny stars that all look alike, I don’t get it.) $2 would be too much to pay for something I really don’t want.

If you have an inner voice telling you that you think the price is too high, it probably means the value is too low. You don’t want it enough.

So… don’t buy it! You don’t gotta. People won’t throw limes at you in the street or kidnap your goldfish if you don’t buy something you’re feeling conflicted about.

I could be much more nuanced about digging into why you’re valuing it this way and whether you have issues about whether your thing is worth spending money on, but at the core it’s all about taking action. If the uncomfortable “Ye gods I’m spending a lot of cashola on this thing” feeling will get you to really dig into the resource and get every dollar’s worth, then go for it!

If, however, buying something above a certain price point will just make you feel guilty and shamed, don’t buy. Read free stuff instead.

What’s the best way to get real value from an infoproduct?

DO THE FUCKING WORKSHEETS.

I’ll say it again: Take action. Massive, inspired, bold, regular action. The best infoproducts are the ones where you stop the audio to run off and Do Stuff while all of your synapses are lit up like New Year’s Eve.

The second-best ones plant seeds in your mind that in a few weeks or months cause massive action.

All the rest? Are fun.

Any more infoproduct-related questions? Tell me in the comments!

[Edit: care of the ever-helpful Andy, here is the flowchart of the information product decision process! It's like science, people!]

  • http://www.imlisteningnow.com Jill Chivers

    Oh, I love this! Especially the bit about how to get the most value out of an info product you’ve already purchased! Good job! Spot ON, sistah!

  • http://completeflake.com/ LaVonne Ellis

    You mean if I can convince people I’m influential, they’ll send me free stuff too? Note to self: do that.

  • http://www.BeAwesomeOnline.com Catherine Caine

    Do you take a different kind of action afterwards? ‘Cause that counts too.

    I have no advice on how I managed to get here, it just happened. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    You’re welcome, chickadee!

  • http://twitter.com/duffmcduffee Duff McDuffee

    What was your ROI on that $6000 “investment”?

    p.s. Action is free.

  • http://twitter.com/LittleWordGods Little Gods Author

    Hi – Just found your blog via @devacoaching. What a great post! Thanks for doing this work. This will help me out a lot. It would be great as a decision flow-chart.

  • http://www.BeAwesomeOnline.com Catherine Caine

    I’d offer to do one but I KNOW that I’d take five hours to make it super-pretty instead of doing my actual work. Maybe one of the nice readers will help.

    Also, I love your website! Words are hugely powerful.

  • http://awakenyoursoul.wordpress.com/ Peggie

    I have been reading and talking about this all week long! DO THE WORKSHEETS. Nothing breaks my heart and makes me want to break some heads more than people who have VERY EXPENSIVE stuff lining their bookshelves and those expensive shelf liners are not even IMPRESSIVE to anyone outside of them.

    Not that I’m advocating buying something to show up the Jones’ but that could give you joy. and it wouldn’t require doing any freaking worksheets. #justsayin

  • http://www.BeAwesomeOnline.com Catherine Caine

    I do this full-time and quit my day job. So… lots!

  • http://www.Twitter.com/TheGirlPie @TheGirlPie

    Oh man, anyone wanna buy about 60 fabulous infoproducts that I’ve never even opened…?

    No, really, Catherine, that distinction between INVESTMENT and INDULGENCE is the exact same lecture I’ve used with clients to try to talk them out of hiring me when they could X,Y or Z with that grand — like feed the baby crying in the bg of the call, or take a class in how to use the costly tools they own and can’t manage ~ yeesh! Don’t get me started!

    But I think I buy very selectively, even if I don’t use the products (waiting on delivery of one of those Round Tuit’s I ordered some time ago…), and maybe for other reasons. Like, to confirm that the Fab Expert sold it, but I already do that. Ego points. Dollar for point, I’d be big-headed to the tune of thousands, too… IF I were to open the download, play the audio, watch the damn video… sigh.

    Maybe tomorrow? (I’ll have a side of guilt with my nap, now, thanks~)

    ~ @TheGirlPie

  • http://www.Twitter.com/TheGirlPie @TheGirlPie

    Hey Duff — good question, but I beg to differ:

    I find that action is not free, because Time is not free. You’re always trading your own and limited supply of it for something that you put your attention on. It’s the ROI of that time — the ONE thing you’ll never have more of, never get back, never do over or cash in or multiply — the ROI on YOUR time, that determines if your actions are worth the value of your time. Action must cost your time and/or your attention.

    Thanks for the brain food (and to Catherine, for attracting such interesting commenters!)

  • http://kirstyhall.co.uk/blog/ Kirsty Hall

    The very first info product I bought is the one I feel worst about because it was SO expensive and SO very wrong for me. I don’t know what I was thinking. There’s probably good stuff in there but I can’t use it because the first week’s worth of lessons made me so stressed out & loopy that I just can’t bear to pick it up again. I feel like a sucker every time I think about it. It was a VERY poor purchasing choice on my behalf.

    And part of me feels like I ought to be able to sell it on (and goodness knows, I could do with recouping some of the money) but I feel a bit bad even mentioning the person’s name & what’s the market for second-hand info products anyway?

  • http://lindaeaves.com Linda Eaves

    I’ve got enough of a collection to keep me going for a long time. So my buddy (who also likes info products) – and I made a deal. If there’s something we like, we are to call or email each other first before purchase. It’s like we’re married but it works to hit a pause button. Partnering up works.

  • http://www.BeAwesomeOnline.com Catherine Caine

    Absolutely. Some resources are worth more money because they save more time. I made the Awesome Website Extravaganza for people who wanted to pay some money in order to avoid having to spend hundreds of hours learning, like I did. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    Of course, I am totally and 100% a hypocrite for that piece of advice, because I rarely-to-never do them myself. They are definitely the best way to assure yourself that you’ll get value out of them. :)

  • http://completeflake.com/ LaVonne Ellis

    Well, I just try to follow the instructions. The work sheets just remind me of high school homework. Plus, hate printing stuff out. I *have* tried to copy & paste from the pdf into a text file, and work on it there, so I guess I have actually done a worksheet. Just one. Haven’t finished it yet, but I will.

    Re getting where you are: just being awesome, that’s all. Easy.

  • http://completeflake.com/ LaVonne Ellis

    Yes, a decision flow chart would be wonderful. Anyone?

  • Phyllis

    Catherine,
    I love this post – and you are right on about having a plan to use it. Lots of info products can/will/do deliver but only if you are ready to take action.

    It’s cool that you are getting stuff for free. And sharing it with the rest of us. Really Awesome!

  • http://www.BeAwesomeOnline.com Catherine Caine

    For me, I bought most of my infoproducts when I still had the Day Job, and it really was a hobby-thing for me. But actually implementing the learning took me from “hobby” to “full-time business”.

    Don’t worry about stuff you’ve already bought! It’s credit under the bridge. :) I didn’t want to muddy the waters too much with the other reasons you can buy other than to learn and act, but I bet most of yours fall into those categories.

    P.S. I do not want to talk about how many things I’ve bought so the author would remember my name. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    Have you thought about just getting a refund? Most ethical and awesome people will do it.

  • http://www.BeAwesomeOnline.com Catherine Caine

    What a wonderful idea! What questions do you ask each other to make sure it’s the right fit?

  • http://www.BeAwesomeOnline.com Catherine Caine

    It’s my pleasure to share!

  • http://www.BeAwesomeOnline.com Catherine Caine

    I resist SO HARD when told what to do, but especially for new subjects I do better when I follow the damn instructions for a bit. I look wicked mulish while doing it, though. :)

  • http://twitter.com/wendycholbi Wendy Cholbi

    I especially like step 3 in the flowchart — where you give a specific timeframe (do you have time within the next month to implement these ideas?). Tweak the timeframe to suit, but DO have a specific timeframe…otherwise it will default to “someday maybe.” At least in my experience :)

    I also like thinking about the infoproduct-creator’s perspective on these three steps (how can I, as a product creator, best help my peeps answer “Yes!” to all three questions?).

    The best lesson for me is DO THE FUCKING WORKSHEETS, because in order to allow my potential buyers to follow your advice I must CREATE THE FUCKING WORKSHEETS. All my beautiful prose descriptions (and nifty screenshots and clever chapter headings) aren’t exactly worthless, but they will be massively enhanced with some clear, easy-to-follow checklists/flowcharts/step-by-step instructions. Aha! I have my next info-product action step! Thank you, Ms. Awesome!

  • http://talkingshrimp.com/blog LBelgray

    I buy info products if they seem like they’ll be entertaining enough to listen to on my ipod. I don’t even pretend I’m going to do the worksheets. I take a long walk listening to the mp3, and agree with it wholeheartedly, thinking, “yes, that’s exactly the step I need to take to grow my business.” That’s as far as it usually goes, but the walking is action.

  • http://lindaeaves.com Linda Eaves

    Hrm. We aren’t really buying anything new. We have a glut of stuffs. So it’s not like questions as much as hitting a pause button.
    We met each other in an online coaching program, have similar tastes, and similar libraries. But if there was something we liked, one of us would call and say:
    “OMG there’s this shiny cool thing!”
    Then we say why we like it and talk about the cost.
    Often it turns out that we already have something to fulfill that need.
    Like I said, we have a lot of stuffs.
    The last product we bought was our perfect solution.
    How to leave your job in 6 Months and move onto the next phase. Catherine – Did that help?

  • http://andydolph.com Andy Dolph

    Couple of thoughts

    First – great post

    Second – flow chart will be in your email shortly

    Third – ive done some courses where the audios actualy walk you through the excersizes. “ok, I’m going to give you 3 minutes to answer this question…” then 3 min of music, I’m much more likely to do those.

    Last – give me half an hour with you in a planetarium and you’ll at least get what *could* be exciting about stars. (I don’t do planetarium shows often any more, but it’s really fun… I actualy took a week of vacation last spring to do planetarium shows in an elementary school. I haven’t had that much fun in a long time)

  • http://www.anencouragingbird.com BirdyD

    Kyool! My husband & I met at MOSI, in Tampa, Florida, during their Federation Science exhibit. He’d been asked to volunteer because of being an amateur astronomer.

    Planetaria = happy places! :-D

    Yes, for several reasons I agree with you, but of course, that just proves her point. It’s all in what you like. :-D

  • http://fight-mediocrity.com/ Gareth

    I’ll pull one together later. Just need to find some cool photies.

  • http://fight-mediocrity.com/ Gareth

    Try this for the worksheets (it’s what I do)

    Instead of writing your answers somewhere, use a dictaphone or some other voice recording thing and speak your answers. You still get the benefit of clarity from having done the worksheet and you can store the audio file to refer back to it if you need to check on your answers.

    Not quite as easy to use as reference, but the clarity you get from this is massively beneficial.

  • http://completeflake.com/ LaVonne Ellis

    Ooh, perfect. I can use Dragon NaturallySpeaking – thanks!

    ~LaVonne

  • http://www.informationjunkiesanonymous.com InfoJunkiesAnon

    Well damn it! I promise I didn’t read your post before making mine; mine’s been written for a week, and goes live in about 5 minutes on exactly the same topic.

    It’s the curse of the I-want-to-make-money-online person: we buy but rarely do. I’ve just been surfing around and it’s a common theme everywhere. Information Junkies Anonymous should come up with an answer to this…

  • http://www.towards-emotional-health.com Christina Henderson Whyte

    This is really helpful and I’m going to bookmark it for next time I find an infoproduct that I want. I just get so excited and convince myself I’m definitely going to do the worksheets *this time* but then…. I don’t.

    For myself, I need to remember that if it’s mostly audio, I need to think extra hard about how useful it’s going to be because I really struggle to focus on audio with nothing to read. It needs to be worth taking obsessive notes!

  • http://awakenyoursoul.wordpress.com/ Peggie

    I am the BIGGEST NERD on the planet. I LOVE forms. worksheets. and more forms. I will fill out a survey form at the gas station if they have one. When we fly internationally all my travel companions let me fill out their customs forms. Yes. A nerd. I am.

  • http://www.giuliettathemuse.com/blog Giulietta Nardone

    Hi Catherine,

    Good article. Overbuying info products is just another facet of the consumer mentality. Like the clothes we buy and never wear, info products get added to the pile. I’ve bought a few that were o.k., it’s just hard to get through 100+ pages. Frankly, most of them are just too darn long, which is why I’m going a different route at GTM.

    I almost got enticed by some well written sales letters and thought, “is this REALLY going to do something for me that I can’t do by moving my own butt?”

    My best advice would be to buy one and take an oath not to buy another until you finish the first one. Otherwise, it’s just another addiction!

    thanks! G.

  • http://twitter.com/RockYourDay Dave Navarro

    LOVE THE ALL CAPS :-)

  • http://elizabethpottsweinstein.com ElizabethPW

    Agreed. I actually had to go on an info product moratorium a few years ago, not buy *anything* for 6 months, because I was an addict. I was trying to buy magic fairies.)

    Now I only buy if it solves a problem that I have right now. Not that I might have in the future and right now it’s on sale and omg I have to buy it or I will never to again because the price is going up it is closing etc. (and yes, I say this even today, as I’m in a launch of my own stuff. and I would not want anyone to buy *only* because there is a deadline. the deadline just helps people make a decision – the decision can be yes or no.)

    One hard thing to get over is the large % of people who buy my stuff who don’t use it. That makes me sad. I want to go down to their house/office and be like “damnit, do this right now!”

    ~ Elizabeth

  • http://elizabethpottsweinstein.com ElizabethPW

    BTW, I have a storage room 1/2 full of infoproducts. And I am serious about that, like 20 banker’s boxes. Maybe more. Yeah. Exactly.

  • Mike Korner

    Duff, You are absolutely right about Lynda but not everyone learns well in video format. Also, Lynda doesn’t cover every topic (at least yet).

  • Mike Korner

    I bet you could charge extra for the “Premium With In-Person Ass-Kicking Option”

  • Mike Korner

    With all of the awesome response so far, let me just say … right on sister!

    OK, I also feel compelled to add that if the product comes with a helpful membership forum, it may be worth it for that alone if you will participate.

  • http://www.entredaddy.com/ Andy Fogarty

    I think I’ve posted this same comment like 10 times this week, but…

    Action! Action! Action! Knowledge is only useful if you use it.
    I’m actually working with a few folks right now who not only have all the courses I’ve ever bought PLUS all the ones I wish I could have bought. They have so much knowledge at their fingertips that they could be coaching me :-)

    I think a lot of times it feels safer to learn through buying and reading/listening/watching than it is to learn through putting things to action. It easy to like you’ve made progress by taking action on the buying process, but then the fear kicks in at implementation.

  • http://www.BeAwesomeOnline.com Catherine Caine

    The recent conversations we were having on the topic was one of the reasons I wrote this! So if anyone is borrowing inspiration, it’s me.

    I’d love to see your action plan soon!

  • http://www.BeAwesomeOnline.com Catherine Caine

    Everybody wants to be heard. Even the dryest form is a request to tell us about yourself. And everyone likes that!

  • http://www.BeAwesomeOnline.com Catherine Caine

    I THOUGHT YOU MIGHT. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    That was awesome. Thanks!

  • http://www.BeAwesomeOnline.com Catherine Caine

    God that’s smart. Thank you for sharing it!

  • http://www.BeAwesomeOnline.com Catherine Caine

    At least you’re exercising somthing… :)

    With that already sorted in your mind, do you think the products are worth it?

  • http://www.BeAwesomeOnline.com Catherine Caine

    1. Thank you!

    2. Thank you again!

    3. That’s a clever idea. Even if you aren’t physically writing down the answers you’re probably at the very least thinking about it.

    4. You’re probably right. Planetariums are pretty awesome. I still don’t get the fun quotient of star-gazing, though. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    Nawwww.

  • http://www.BeAwesomeOnline.com Catherine Caine

    If you ever need an info-accountability partner, hit me up on email or Twitter. I shall ask Very Stern Questions. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    Absolutely spot on, Giulietta, and it’s lovely to see you popping up in the comments again!

  • http://www.BeAwesomeOnline.com Catherine Caine

    Mine are all electronic, so I have no visible shaming mechanism. I should look into that!

  • http://www.BeAwesomeOnline.com Catherine Caine

    I’m down to “solve a specific problem” and “game-uppers”. I’ve been eyeing up your new advanced video stuff and trying to figure out whether I have TIME to learn from it… too busy shooting video to learn – irony!

    The people who buy my stuff but don’t use it is sad. Perhaps we should start a hostage-taking firm that kidnaps people and sits them at a desk until they act ?

  • http://www.BeAwesomeOnline.com Catherine Caine

    Oh heck yes. Forums (Fora! Pedant.) are generally action-biased. They rock.

  • http://www.BeAwesomeOnline.com Catherine Caine

    The lovely Laura has the best phrase ever: she calls it “procrastination through education”. :)

    I did lots of that before I was ready to start the website. It did have one huge advantage, though… when I was finally ready to act, my actions ROCKED.

  • http://hypno.co.nz/blogs Mike Reeves-McMillan

    Counting print books as infoproducts, I have half a basement full of a couple of thousand infoproducts, mostly neatly shelved. Many, but probably not most, unread (and some read multiple times).

    But there wouldn’t be nearly as many if I’d been following Catherine’s sensible process.

  • http://kirstyhall.co.uk/blog/ Kirsty Hall

    It was a ‘no refunds because it’s on sale’ when I bought it at the end of last year, so no, I can’t see that it’s possible. And really, that should have been a great big warning flag to me but I was being naive. I’ve got much smarter at info-products since then but it was an expensive lesson. :(

  • seagirl

    This makes me really glad that I’ve never bought an info product, and never will. It all seems like a big pyramid scheme anyway (or closed circle where everyone is buying from everyone else.) But I guess that’s why people keep making them, because someone is buying them and putting them in the spare room with the similarly unused weight sets and be-dazzlers.

  • http://www.BeAwesomeOnline.com Catherine Caine

    It CAN be like that, true. Of course I don’t think they’re all like that or I’d never have made any! You can take some really specific information packaged in an infoproduct and use it to rock your life. Sadly, many (most) people buy it for that I’m Doing Something feeling where it has the same fate as those weight sets.

    (Although if I had a Be-dazzler I would ROCK THE TOWN. :) )

  • http://www.beawesomeonline.com/why-i-swear Why I swear here (and why you might want to, too) | Be Awesome Online

    [...] in the article about how to buy infoproducts wisely, I had said “DO THE DAMN WORKSHEETS.” would that have had as much punch as “DO [...]

  • http://marianlibrarian.com/2010/09/30/why-i-hate-infoproducts/ Why I Hate Infoproducts | Marian Schembari

    [...] not for me. But they may be for you. I highly recommend reading Catherine Caine’s How to buy infoproducts wisely if you’re considering a big [...]

blog comments powered by Disqus