Hey, have you heard the news?
I have a new website! It's called Cash and Joy and its mission is to increase the awesomeness of the world - of course - through glorious and meaningful marketing.

Why did I focus on marketing? Because marketing can be the most fun and meaningful activity of your business instead of the most dreaded and icky... if you do it right.

Take your awesomeness offline

Hooray for Guest Post Wednesday and Tara!

smoking break
Creative Commons License photo credit: Rosino

You are awesome online. You are rocking it. Your awesomeness is shining through everywhere from your About page to your Twitter stream.

But what about the untested waters of the offline world? Are you awesome there?

Or are you hiding behind your website? Terrified of meeting someone in person, afraid you’ll morph into a salesy slimeball who hands someone their business card and says, “Call me, baby.”?

Going offline can feel like that dream where you show up naked for school.

I am an pj-wearing, home-loving hermit. Most of my business is online. My relationships, my work, my helpfulness: it all happens online. But when I quit my dayjob, I knew that to really grow, I would need to start serving branch out and come out from behind the screen.

Before I did my first craft show, I never talked about my business in person. I told people I worked in HR (my dayjob) and had no idea what to tell them about my online alter ego. What would I say? Without the filter of my website, how could I explain what I did?

In person, I’m just me. No fancy graphics. No carefully crafted pages. No tried-50-times-to-get-this-one-picture first impressions. Just me.

Without the buffer of my website and my carefully chosen words and my perfectly focused pictures, it felt a little naked.

But it can be awesome.

Offline, you see the joy in someone’s eyes as they gasp at your lovingly handmade item.
Offline, you feel that immediate click when someone really gets you.
Offline, clients can sip coffee with you, show you pictures of their family, light up when you zap their problem.

Since that first pre-craft-show jitter I’ve peddled yarn at shows across the country, organized classes for wannabe-knitters and taught hundreds of one-on-one, in-person lessons. I’ve even met some of my online friends for a coffee.  All without losing my clothes or sweating through them.

And I learned that going offline can actually be fun, if you keep a few things in mind.

Three tips for being awesome offline

If the thought of meeting a real person, whether at a networking event or a craft show, has you sweating through your awesome shirt, here are some tips to bring your awesomeness offline as painless as possible.

1. Know what you do.

Well, of course you KNOW what you do…but do you have words for it? Can you explain it?

If you feel your tongue tying up just thinking about it, take a look around your website. What does IT say you do? (If it doesn’t say, you should probably hire Catherine to help you with that!)

A lot of business-y people talk about an “elevator speech”, but I’m not into it. When you meet someone, you don’t want to overwhelm them with your awesomeness (and why they should pay you for it), you want to open up a conversation. What could you say about what you do that would naturally lead to a conversation?

Start with an explanation of who you help. Follow it up with how you help them.

Or, if you make something, tell them what you make and who uses it.

Something like “I handmake yarn for yarn-obsessed knitters and crocheters. I also teach the knit-curious. Do you knit? Or know a knitter?”

Or “You know how a lot of crafters wish they could make money from their hobby? Well, I teach crafters business skills that can help them with that dream.”

These conversations-starters always end up with the other person telling me all about their aunt that knits or that their wife has always wanted to sell her underwater-woven baskets. And then I can say, “That’s so cool! I’m always meeting crafters! Would you mind letting her know about me?” as I hand them my business card.

2. Extend an invitation.

Michael Port calls it having an “always-have-something-to-invite-them-to-offer” (I’m not kidding, he uses all those dashes). Havi calls it having multiple circles. I call it giving them something to DO.

The important thing is that this thing you ask them to do with have super-low barriers to entry. It will be free. It will be easy to do. It will be completely free of commitment.

We are NOT trying to sell them something. We’re trying to get them to get to know us (and how we can help them) a little better.

Some examples?

If the conversation at a networking even is going great, don’t just hand them your business card (which, I assure you, will end up in the bottom of their purse coated in cookie crumbs and receipts); hand them an invitation to your free workshop.

If the shopper in your booth looks interested, don’t wait for her to buy something; tell her that signing up for your newsletter will snag her 10% off her purchase today and regular emails full of behind-the-scenes goodness.

This something to do could be:

  • attending  a free event – online or in-person (hand them all the details they need!)
  • scheduling a coffee date to talk further
  • signing up for your newsletter (then you can wow them with your online awesomeness)
  • anything else that gets them to connect with you again!

3. Remember: ALL awesomeness is a reflection of your TRUE awesomeness.

That fabulous website or charming Twitter persona? It’s YOU, through and through.
Online and offline, you are reaching your people and attracting clients that appreciate your you-ness. There’s no trick, no magic solution: you just bring that, the true you-ness. And  you will click with the right people.

If you do, you’ll find yourself happily out of your pjs and meeting people.

How do you bring your awesomeness offline? Tell me in the comments!

Tara Swiger is crafting a business , making eco-friendly yarn at Blonde Chicken Boutique and helping people craft their own ideal business, when she’s not busy being awesome online and off.

  • http://www.pattyk.com Patty K

    Hey Tara…I bring my own brand of awesomeness offline *by* wearing my pajamas.

    Hee hee. I like your advice to look at your own website to figure out how to explain what you do. It made me giggle to begin with…but it actually makes a lot of sense. After all, we already did the work to think it through and explain ourselves clearly online. The trouble with talking to real live in-person people is that we don’t have a couple of hours to compose our thoughts like we do when writing a blog post. Alternately, limiting our side of the conversation to 140 characters doesn’t always go over well. Especially when the other person misinterprets our hand signal to indicate a hashtag.

  • http://twitter.com/fitforpaper Lisa Valuyskaya

    Tara — thanks for the excellent post. And mostly for making me realize that not all of us react the same way to different situations.

    I actually love face to face. (as opposed to phones, which scare me to death) For all the scary stuff that comes with it, there is body language, visual clues, so much easier to improvise, to add an explanation if you see confused looks or to move on if you see nodding and understanding.
    But I hate elevator speeches too. Somehow, they all sound the same. I think most people tune out after the first phrase or two. It’s all talk and no listen. It may have been over-simplified from the original concept, or just overused- I think the whole point of face to face is more about figuring out what we have in common. And going from there.

    But when you know you will be in a situation you’re not too comfortable in — having some notes of things you want to say, or maybe a handout if you’re actually speaking in public (yikes!) — an invitation to your next event, or just to your awesome and safe website — can be helpful.

    Me, I take notes and draw even talking on the phone/skype (before, during and after) because I can’t handle not having a visual aid.

    Basically knowing how you usually react in certain situations helps you prepare.

    Then again, I’m a designer. People expect me to show up in torn jeans and stare into space for no obvious reason. I abuse these expectations big time. :)

  • http://www.YourBusinessYourSelf.com Sue Mitchell

    I love your explanation of the benefits of interacting offline vs. online. Nothing like getting a real, live reaction to what you’re putting out there.

    I think it’s cool that you wrote this now because I had just been thinking about how we shy folk can develop networking skills online and then transfer them offline, which feels much safer than just jumping into a live interaction with no behind-the-scenes practice.

  • http://twitter.com/simonandruby Lindsay Farrer

    It is so easy to hide behind the computer. Thanks for the tips and encouragement to get outside our box and get face to face with our customers. I worked retail for 13 years, but I still get super nervous about my own designs. Getting out there is the only way to get over this fear!

  • Anonymous

    Ha! “Especially when the other person misinterprets our hand signal to indicate a hashtag.” You crack me up, Patty K!
    And I was thinking of YOU when I wrote that bit about the pjs :)

  • Anonymous

    Oh, yes, I am totally petrified of the phone (to the point that I’m ticking off my grandma!), thanks for reminding me I could take some of these points during my next phone call.

  • Anonymous

    It’s a fabulous side benefit of social networking that us shy folks are getting a chance develop the skills in a non-scary way. Good luck taking them offline!

  • Anonymous

    You can do iiiiit!
    I think it’s way easier to start with someone/someplace who is going to love your thing. So maybe NOT the Chamber of Commerce, but maybe a knitting group or a small craft show?

  • http://www.supercarly.co.uk Carly Wood

    LOVE LOVE LOVE this post and can totally identify with the ‘offline fear’.

    Tip 1 really resonates with me and I think I need to spend a little time on this one. I do THAT many different things relating to Internet marketing, SEO and copy writing that sometimes I don’t know what to say. It’s easier to say web design sometimes (I can design -only a little- and code very well too) but then you get a lot of calls asking if you can help design your friend’s aunt’s uncle’s milkman’s dog’s website. I’d much prefer those calls for more stuff to do with internet marketing and online visibility.

    Adding you to my feed reader and following you on Twitter. Oh, and of course, deffo going to follow your advice!

    Thanks for a fab post :)

  • http://twitter.com/jovanevery Jo VanEvery

    These are all great points. I think the most important one is that the point is to open up conversation. Lisa’s comment picks up on that, too.

    I think we need to take the pressure off of ourselves to be “selling” when we meet offline. We are meeting people, opening up conversations, and possibly beginning relationships with new people. Yes that might lead to sales but maybe not immediately. And that’s OK.

    Why are we all in a rush to convert. Build the relationships first, and then use those great tips to make sure you can maintain them and (eventually) convert (some of) them to sales.

  • http://www.BeAwesomeOnline.com Catherine Caine

    Hooray for the PJs! :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    That’s a lovely benefit I hadn’t thought of. Neat!

  • http://www.BeAwesomeOnline.com Catherine Caine

    As long as you find a way to communicate, then whatever works for you is great. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    Yay you! Maybe you could start with a show in your house just for friends? The ultimate low-risk beginning!

  • http://www.BeAwesomeOnline.com Catherine Caine

    Thanks to the lovely Tara who wrote this one. :)

    She’s spot-on with tip one. “Know what you DON’t do” is just as powerful, and saves you making websites for milkmen. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    I agree with this 10000%. Be friendly, be confident in discussing what you do, and selling becomes seamless and enjoyable.

  • http://twitter.com/vuelacara Elana

    Congrats Tara! On a wickedly inspiring post and for being you!

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