Hey, have you heard the news?
I have a new website! It's called Cash and Joy and its mission is to increase the awesomeness of the world - of course - through glorious and meaningful marketing.

Why did I focus on marketing? Because marketing can be the most fun and meaningful activity of your business instead of the most dreaded and icky... if you do it right.

Social Triggers and one smart dude

I was hanging out a few evenings ago, checking my Twitter (as I do) and this popped up in my Must-Read stream:

Would anyone be interested in getting a 30-minute SEO consult in exchange for a blog post? (you’d be guaranteed to get 3 solid action plans)

Oh, Derek Halpern is such a smart guy. We had our 30-minute chat (at 4am his time, madness), and now I have about eight solid action plans. And now, in exchange, I am writing the blog post about his website, Social Triggers.

Seriously, all I would really need to do is to talk about that tweet. In it, Derek proved he:

  • had something of value to offer
  • is generous – and willing to stay awake until 4am helping people
  • understands social capital
  • is confident in his website (it doesn’t say it has to be a nice post)
  • uses benefits and features cleverly
  • knows his followers (a later tweet: i’m happy I decided to say this at 1am on a saturday night. ton of inquiries. if i said this during prime time, i’d be dead.)
  • knows how to use social proof
  • can get what he wants… by asking for it

In short: Derek knows his stuff. But since I said I’d review the website and not its owner, here we go…

What Social Triggers does well

Derek’s core topic is using psychology in your marketing. That’s both simple enough to be accessible, and different enough to be remarkable.

It has a very simple, clean layout where there is nothing present that doesn’t serve a purpose. It shows how minimalism can be effective and beautiful on websites. (And how to use Thesis well. I’m pretty darn sure that’s Thesis.)

Damn useful titles.

One article, one idea. Every article is useful; you can instantly understand and apply the ideas inside.

What Social Triggers does less well

Psychology and marketing are both hoodoo fields: we’re wary of people who are masters of either because we think they know Super Sekrit methods of manipulating us. Derek is using both, without showing much of his personality to offset that fear and give us something to trust.

This is good information, but less distinctive and memorable without that personality behind it. Even a rant about Symantec and their exquisitely dodgy shopping cart practices has no heat, no passion. It doesn’t build a relationship.

In fact, Derek has withdrawn into the background so far he’s almost invisible. You need to scroll down twice on the About page for him to finally be seen, with no Twitter link and no personal information that’s not providing proof.

But that could just be me. I rather liked Derek in our chat, and would like to see more of him on the site.

Anyway, it’s smart, useful and backed up with studies: Social Triggers. Enjoy.

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  • http://www.socialtriggers.com Derek

    I'm glad you picked up on how I made myself practically invisible. That's on purpose.

    My audience doesn't want to know about me. They want to know how they can improve their online business. So I keep myself distant, and instead, focus on creating content that helps them increase sales, traffic, and subscribers.

    However, I do think you have a point. I don't tell people how or why I'm qualified to write what I'm writing. As far as people know, I could be “faking it til I make it.” So I do think I need to better develop that story. What do you think?

  • http://www.BeAwesomeOnline.com Catherine Caine

    I think that lots of people (including and especially me) learn and respond better when they can get a sense of who they're learning from. And that YOU are an important (and irreplacable) part of the value of your website.

    I totally understand not wanting to have your ego be the most important part of an article… if you go back to our first posts I was barely in them. I wanted it to be all about the reader. But my readers respond better when I'm there… when my writing style and quirks is allowed to inform and entertain, without taking centre stage.

    I think your credentials are impeccable. But if you only provide information and never include your unique flavour… then you become replaceable.

  • http://www.socialtriggers.com Derek

    Sure, readers do respond better when you show personality. However, my personality isn't going to help people improve their business. Simple, easy-to-implement action plans action plans will.

    And to top it off, you mention that information makes you replaceable. I don't find that to be true. The bulk of information in the blogosphere related to online marketing is lackluster at best, and down-right terrible at worst. Social Triggers is different because I avoid platitudes and back everything up with business case studies, personal experience, and psychological research.

  • http://www.BeAwesomeOnline.com Catherine Caine

    Good answers. There are many ways to defur a feline.
    I would love to see the actionable info PLUS some Derek. :)

  • http://www.BeAwesomeOnline.com Catherine Caine

    On re-reading my comment it feels a little snippy. I didn't mean for it to be and I apologise.

    Now that I've had some breakfast (and am suddenly more reasonable), I think you raise some good points. I think it's important and enjoyable to include your personality along with useful, actionable content. But do I think it's obligatory? Hmm… I'll have to think about that more.

    You're right that your content is head and shoulders above lots that we've both seen. Thanks for chatting about this with me.

  • http://completeflake.com/ LaVonne Ellis

    Damn, I wish I'd seen that tweet! Nice site, Derek. I'm looking forward to digging into it and learning more.

    Thanks for the review, Catherine. You might want to consider a regular site review as a teaching tool for your readers. Not that you haven't got plenty on your plate already!

  • http://www.BeAwesomeOnline.com Catherine Caine

    Hey LaVonne, I'm happy to do it if it will be useful. Might do another in a week or two and see how it goes!

  • http://completeflake.com/ LaVonne Ellis

    Cool. I was thinking about following your lead and doing some interviews
    with bloggers about how they get things done. Want to be my first one?

  • http://janebradbury.com/ Jane Bradbury

    I think you're both right. Your site is superb Derek, I've had a good read but I've not left a comment yet because, well, I feel a bit out of my depth and ignorant. Although I do recognise in myself a lot of the psychology you mention, so I'm not completely daft I suppose.

    I like that you respond to comments, and once I've visited a few times I'll probably chime in. The reason I mention it is there's a little room for a bit more of you; you don't have to go overboard, just a bit more in your About area that gives me an indication of what you're like. I'm not explaining myself well, am I? Perhaps I'll quit now :o )

  • http://www.BeAwesomeOnline.com Catherine Caine

    Sure, I'd love to!

  • http://completeflake.com/ LaVonne Ellis

    Great! I'll email you.

  • http://www.socialtriggers.com Derek

    Hey Lavonne,

    I'm glad you liked the site. I also think site reviews are a great way to share information. It's always good to learn by example.

  • http://www.socialtriggers.com Derek

    Hi Jane,

    You know what's funny? The topic of my blog “IS” about me. When I'm not working on running my web business, I'm reading books about marketing, psychology, and various other forms of science. As a matter of fact, if you'd have a conversation with me, it would be impossible for me to get through it without mentioning something academic / business related. This stuff is my life heh. However, as I mentioned, I do think I need to build out my about page a little bit to help establish my credibility as a web guy. Right now I have some quotes from some big named people, but I still need to talk more about what I've accomplished on the web thus far.

  • http://janebradbury.com/ Jane Bradbury

    Hi again Derek,

    Yes, I get that bit about the site being you and I do like your ability to cement your facts with studies etc. Your posts are excellently written and I enjoy them. But I haven't got a hook, or quirk, that I can hang onto to communicate back because basically, I'm ignorant about business because I've never worked. I've broken every rule already by commenting here, normally I'd say absolutely nothing, which is why I'm crap at getting my point across. :o )

    I don't want a life history, or details of what your day's been like (well, occasionally would be OK) just a little something that would help me feel you'd listen to someone liike me who is just ordinary, because to me you seem extraordinary, as does Catherine. Now fortunately, I know you do because you've talked to me here, and as I said earlier, I'd read your blog and comments and eventually I'd know that you're approachable. I just think you should make a little more of your personal touch obvious, so everyone knows immediately you're one smart, likeable dude. :o )

    And I will now go back into my hole until tomorrow. :o )

  • http://www.BeAwesomeOnline.com Catherine Caine

    That's a much better way of explaining it than I could manage. Thanks, Jane.

    Also, I am slightly mind-boggled that you think I'm extraordinary! :)

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