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Hi! I'm a drawing of Catherine. She does most of the writing here, including this blurb. (Does this count as writing in the third person?) Catherine believes that websites don't really run on technology, they run on emotions. If you agree, then she wants to help you rock it out and be awesome online.

Catherine’s toolbox: How to get paid over the internet

So yesterday, as part of a large and lively Awesome Chat session, I got asked about some of my tools and how to use them. I live to serve!

In fact, this will take a few posts to get through them all. Let’s start with the $$$.

Cashmoney
Creative Commons License photo credit: Martin Kingsley

That’s Australian money. Isn’t it colourful?

How to get paid directly with PayPal

Everyone knows what PayPal is, right? They’re a bunch of dudes who process payments on your behalf so you don’t need to get a merchant account to accept credit cards. They take a reasonable cut on small purchases. For big ones, get a merchant account: it’ll be cheaper over the long run.

PayPal’s big advantages are they’re known (even my mum, who is petrified over sending money Over The Internet, has heard of them) and they’re really easy to get started with. There’s about a week of delay when you’re setting up an account for the first time and verifying it, but once that’s done you can set up a please-give-me-money button in five minutes.

First, you need a PayPal business account. If you have a personal one I’m pretty sure you just have to upgrade, otherwise sign on up and go through all that obvious stuff.

When you have a business account all set up, click on Merchant Services then Buy Now buttons. You can make a:

  • Buy Now
  • shopping cart
  • subscription
  • donation
  • gift voucher
  • payment plan

depending on your needs. Fill in the rest of the fields (it’s easy peasy, at minimum all you need to do is choose a price and name it) and click Create button. Next, it will give you a big smack of HTML code. Copy it, and in your WordPress window go to the HTML version and paste it at the right spot. Generally, I recommend doing it last because it has its own jealous space needs and if you accidentally delete a space before or after it goes weird. PayPal will save the button, so you can use it again.

The problem with this system is that it doesn’t do anything else. I use it to set up a subscription for the Awesome Chat, but that means I have to keep an eye on it and send the darling person an email to tell them what the hell is happening. Otherwise, they would pay me money and get nothing in return.

Which is why I also have…

Using e-junkie to deliver content and other stuff

E-junkie is a mondo-simple shopping cart. Most people use it to sell intangible stuff like e-books, but it can sell physical goods too. It doesn’t do payment processing, so you’ll need something like PayPal to handle the funds. It starts at $5/month, and allows you to do clever stuff like affiliate programs and discount codes and things. I’m gradually transitioning everything over to it.

Originally, Website in a Weekend was sold directly through PayPal, with a automatic process to Aweber which sent an email with the login details. (The course is delivered through a password-protected page). When I switched from Aweber to MailChimp a couple months ago, that wasn’t an option any more. (I’ll talk about email autoresponders another time.)

At its simplest, it takes about 10 minutes to make a new product in E-junkie. You name the product, how much it costs, maybe upload a file if you’re selling an e-book, than you’re done. It gives you a big lump of HTML code that you insert just like a PayPal button. (Go look at the Website in a Weekend page for an example.)

At its most complex? Awesome Fear-Wrangling took me a good six hours of work overall, including:

  • designing my own big orange buttons in Photoshop
  • setting up an affiliate program that paid out on two different levels depending on which level of the product you bought
  • setting up unique discount codes for most of the websites I was guest-posting on
  • writing the email that would automatically send to the buyer with their login details

That stuff isn’t necessary, but it adds LOTS of flexibility. Also, I have a big orange button, which is awesome.

How to password-protect webpages in WordPress

Go to the Publish box on the right of the page. Just above the big blue Publish button, there’s an option called Visibility. Choose Password protected and devise a password. Easy!

Bonus advice: Do NOT choose a phrase with a space in it, or punctuation… it will confuse people. Use something like Hoorayformeatballs instead.

What do you use to sell stuff online? Tell me in the comments!

View Comments to Catherine’s toolbox: How to get paid over the internet
  1. BirdyD
    June 6, 2010 | 9:20 am

    Kyool! Yes, it is – color is always nifty in my book, pocket- or otherwise. :-D

    Did not know e-junkie was so cheap to start – heard it was scary-expensive, in fact. Will have to sign up, now that I know.

    I use Etsy, who allows you to choose your methods – I use PayPal. I will also be setting up a CafePress shop, which again I believe allows a PayPal option.

    I know – you're 'supposed' to have everything on your site, and for our own items, I may well do that over time, but for now, it's easier to pay the percentage to have someone else deal with the headaches.

    A word on PayPal. Don't know how it is in Australia, but from checking out merchant accounts here in the USA a couple of years ago, I learned that many merchant accounts frown on you taking foreign credit cards – too much fraud these days. As in they will bounce your butt frown.

    So it might be worth it to keep a PayPal account simply for that reason.

    Great beginning to a series! This will indeed be mondo helpful. Thank'ee's for doing! :-)

  2. Kirsty Hall
    June 6, 2010 | 9:40 am

    I've just started using bigcartel, which works in conjunction with Paypal. No problems with it so far but I have only just started. It has the advantage of keeping all your stuff together in a shop front, so someone can see all your products in one place. You pay a small monthly fee & they don't take a cut. There are three levels, including a free version. They have a definite 'creative edge' with lots of small designers, musicians and artists etc.

    I found it very easy to set up and was even able to make it the same colours as my website without too much hassle, so there's a nice visual continuity. I really like that neutrality, which I think is a big advantage over places like Etsy, which is very Etsy-branded. It's also smaller so there's more of a chance of showing up in their searches if anyone is looking that way.

  3. plainsight
    June 6, 2010 | 6:24 pm

    Hi Catherine–I'd love to hear more about how you use the password protected area of your WP site. I've been contemplating offering workshops via my web site for a while, and wasn't sure that Word Press was up to the task.

  4. Jane Bradbury
    June 6, 2010 | 6:30 pm

    I've got a PayPal account, and because of my history as a digital scrapbooker I can set up Zen Cart (it's free shopping cart software) to deliver immediate, secure downloads. It's a pain to customise, but I did the store for my friend, http://designsbyjessie.com and once it's set up it's easy to maintain. When I have my own products ready I think I'll still use Zen Cart myself rather than pay another subscription to a site.

    For graphics I use PaintShop Photo Pro X3, the latest version; I've been using PaintShop Pro for over four years now, and I'm pretty good at whipping up headers/buttons etc.

  5. Peter Ahrens
    June 6, 2010 | 7:18 pm

    I've been using the Shopp wordpress plugin. I bought an SSL certificate, but this might have been a waste of money, seeing as how PayPal seem to be offering something better.

    It's all a bit confusing, and for anyone who's looking at Shopp, they do not have the best support, so keep that in mind.

    I would love to hear about MailChimp vs. AWeber. Thanh Ngoc asked a question about that the other day on Twitter.

  6. LaVonne Ellis
    June 7, 2010 | 1:32 am

    Um, you should break these down to one post per subject. You could get some great SEO that way. Just sayin'. :)

  7. Catherine Caine
    June 7, 2010 | 9:43 am

    You're welcome, Birdy!

  8. Catherine Caine
    June 7, 2010 | 9:55 am

    Hi Amy! What a lovely website you have.

    For my stuff, since it tends to be a mix of video and docs, I decided to use a password-protected page and send the login to everyone who signs up. The big complicated membership site solutions were far too much work!

    It works quite well for me. I just inserted the content like I normally would and use the password protection and I haven't had any complaints.

    What kind of workshops are you rhinking of running?

  9. Catherine Caine
    June 7, 2010 | 9:56 am

    I used Zen Cart for my hobby business, but I wouldn't recommend it. Too fiddly by far and the defaults are ugly!

    Once you get the handle on it it's better, though. You're right there.

  10. Catherine Caine
    June 7, 2010 | 10:00 am

    MailChimp vs Aweber is on the way, with the first part today! SSL is useful if you want people to be able to send data securely (which can include, but doesn't have to mean, payment stuff). I decided I didn't need one because I have no personal data transmitted on this site.

  11. Catherine Caine
    June 7, 2010 | 10:01 am

    Shh. :)

  12. plainsight
    June 7, 2010 | 10:36 am

    Thanks for your reply, Catherine! I'm looking into offering knitting and crochet classes via my web site–with video and PDF downloads, etc. I was introduced to the idea by a friend who used Ning.com as her platform, but Ning is now charging a fee, and I was never really satisfied with them anyway, so I wanted to find another solution.

  13. Catherine Caine
    June 7, 2010 | 10:38 am

    Oh! Video on how to crotchet so you don't need to try and decipher weird line drawings? AWESOME.

    Yep, using a password-protected page is a great way to go. You still need to figure out how to deliver video securely (because you do NOT want to host it on your own site if at all possible) and I'll be talking about how I do that another time.

  14. LaVonne Ellis
    June 7, 2010 | 1:21 pm

    Of course, now that I've come back and looked at the main headline, I see that it IS one subject. Duh.

    Love your new header!

  15. LaVonne Ellis
    June 7, 2010 | 1:27 pm

    Do you use ejunkie for consulting too? How does that work?

  16. Catherine Caine
    June 7, 2010 | 1:29 pm

    I don't, yet. When I do, I'll just replace the PayPal button with an E-junkie one and probably use the automatic email to refer them to my calendar.

  17. LaVonne Ellis
    June 7, 2010 | 1:44 pm

    Oh, of course. Duh. Thank you!

  18. plainsight
    June 7, 2010 | 5:59 pm

    Awesome! I'm eagerly awaiting your discussion on serving secure videos!

  19. Peter Ahrens
    June 7, 2010 | 10:54 pm

    Oh, question here that may seem totally lame…

    Did you set up your own business bank account (e.g. bank accounts with a bank), or do you use your own personal bank account? Or is it a lot easier to set up a business bank account because of accounting and all that sorta stuff…

  20. Catherine Caine
    June 8, 2010 | 7:45 am

    That is a zero-lame question!

    When I started with my hobby business I did go the full route of a business bank account before I realised that it was an extra $5 a month for absolutely no benefit. You just need to be careful and keep good records for tax, (and keep aside money for that) and I think you'll be fine.

  21. Peter Ahrens
    June 8, 2010 | 5:03 pm

    Thanks heaps. I thought there might be some sort of legal thing, but sounds like there isn't. Your website is just so useful :)

  22. Catherine Caine
    June 8, 2010 | 5:13 pm

    All my mistakes are useful. Or hilarious. :)

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